Basicamente permite o acesso a toda a funcionalidade do crm mas num pda, telemovel, etc.
há 2 versões CRM Mobile / CRM Mobile Express
CRM Mobile => online e offline mas só Sales Force Automation
CRM Mobile Express => só online mas Full CRM functionality (including Sales, Marketing, Customer Services, custom functions)
Dynamics CRM Mobile Express
CRM Mobile Express for Microsoft Dynamics CRM 3.0 is a shared-source initiative sponsored by Microsoft that offers a lightweight, mobile browser client for viewing and editing data in Microsoft Dynamics CRM 3.0.