{"id":471,"date":"2006-09-22T08:05:17","date_gmt":"2006-09-22T08:05:17","guid":{"rendered":"http:\/\/osmeusapontamentos.com\/?p=471"},"modified":"2006-09-22T08:05:17","modified_gmt":"2006-09-22T08:05:17","slug":"contact-center","status":"publish","type":"post","link":"https:\/\/osmeusapontamentos.com\/index.php\/2006\/09\/22\/contact-center\/","title":{"rendered":"Contact Center"},"content":{"rendered":"<p>Uma das noticias de ontem foi a inaugura\u00e7\u00e3o de um contact center na grande lisboa.<br \/>\nMuito resumidamente um contact center \u00e9 aquele sitio onde v\u00e3o parar todas as chamadas que fazemos quando ligamos para assist\u00eancia do nosso operador de telem\u00f3vel, de um qualquer grupo financeiro ou de outra empresa que disponibiliza assist\u00eancia pelo telem\u00f3vel.<\/p>\n<p>Este investimento foi apresentado como mais uma aposta na modernidade e demonstrativo do bom investimento. Mas eu pergunto-me, ser\u00e1 que um emprego em que as pessoas t\u00eam que ficar o dia todo a atender o telefone, a seguir um conjunto pre-determinado de perguntas e em que o esfor\u00e7o mental exigido \u00e9 pouco mais que zero \u00e9 o tipo de investimento que vai fazer o nosso pa\u00eds avan\u00e7ar&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Uma das noticias de ontem foi a inaugura\u00e7\u00e3o de um contact center na grande lisboa. Muito resumidamente um contact center \u00e9 aquele sitio onde v\u00e3o parar todas as chamadas que fazemos quando ligamos para assist\u00eancia do nosso operador de telem\u00f3vel, de um qualquer grupo financeiro ou de outra empresa que disponibiliza assist\u00eancia pelo telem\u00f3vel. Este [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[471,529],"class_list":["post-471","post","type-post","status-publish","format-standard","hentry","category-ler-ver-ouvir-passear","tag-opiniao","tag-portugal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Center - Os Meus Apontamentos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/osmeusapontamentos.com\/index.php\/2006\/09\/22\/contact-center\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Center - Os Meus Apontamentos\" \/>\n<meta property=\"og:description\" content=\"Uma das noticias de ontem foi a inaugura\u00e7\u00e3o de um contact center na grande lisboa. 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